AI transforms shouting into a 'non-threatening voice.' 'AI that protects people' as seen through customer harassment countermeasures

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AI transforms shouting into a 'non-threatening voice.' 'AI that protects people' as seen through customer harassment countermeasures

This article covers SoftBank's "SoftVoice," which emerged against the backdrop of mandatory customer harassment countermeasures starting in October 2026. Rather than replacing jobs with AI, we will ...

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