Banks warn AI shopping bots raise scam, fraud and data-privacy risks

Economic Times TechSeptember 23, 2026en

Technology companies including OpenAI, Anthropic, Google and Meta are increasingly promoting AI chatbots as shopping tools, envisioning a future in which shoppers use AI agents to select products and make purchases on their behalf. Retailers, meanwhile, are racing to influence chatbots' recommendations.

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• OpenAI
• Anthropic
• Google
• Meta