Closed-Loop Agent Evaluation: Layered Measurement and Self-Calibration
arXiv cs.AIen
arXiv:2611.07051v1 Announce Type: new Abstract: Once an agent is live, teams want to know whether it is doing its job, not just whether it throws errors. Yet most evaluation is one-off: a benchmark run, a look at traces, a single score. Its conclusions neither check themselves nor reach the agent. We propose closed-loop evaluation, an evaluation method for deployed agents. It models evaluation as performance estimation under biased raters and censored outcomes, and it requires every level's conclusion to trace back to atomic data and to be computed by versioned rules. The method covers four levels of analysis (span, trace, conversation and engagement), measures along a spine of Execution, Su
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