Sources: Decagon, which offers AI customer service agents and was last valued at $4.5B, hired a bank and is in early talks with buyers, including ServiceNow (Katie Roof/Business Insider)

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Sources: Decagon, which offers AI customer service agents and was last valued at $4.5B, hired a bank and is in early talks with buyers, including ServiceNow (Katie Roof/Business Insider)

Katie Roof / Business Insider : Sources: Decagon, which offers AI customer service agents and was last valued at $4.5B, hired a bank and is in early talks with buyers, including ServiceNow — Buzzy AI agent startup Decagon could be the latest company swept up in a growing wave of AI dealmaking.

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