Survey: 28% of Americans use AI chatbots to get health information quickly, 25% to figure out symptom causes, and 22% to get health information at no cost (Pew Research Center)

TechmemeAugust 26, 2026en

Pew Research Center : Survey: 28% of Americans use AI chatbots to get health information quickly, 25% to figure out symptom causes, and 22% to get health information at no cost — Reasons include making diagnoses and learning more about lab results or treatments. Nearly all chatbot health users find this AI information helpful

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